All products purchased online are final sale and are not eligible for return, refund, or exchange, except where required by applicable law or otherwise approved by Habiba Esthetics.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the product and packaging. We will review the issue and determine whether a resolution is available.
Lost or Stolen Packages
Habiba Esthetics is not responsible for packages that are lost or stolen after the carrier has marked them as delivered. If your package is marked as delivered but cannot be located, please contact the shipping carrier and file a claim.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Habiba Esthetics is not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us
If you have questions about this policy, please contact: